Last Updated: December 30, 2019
View previous version (July 1, 2016)

Your Privacy Rights — SignUp.com's Privacy Policy


This web site (“Site”) is owned and operated by VolunteerSpot, Inc., dba, SignUp.com (referred to as “SignUp.com” herein). Signup.com has created this Privacy Policy in order to help you understand what data we collect, why we collect it, and what we do with it. This Privacy Policy applies to the information we collect when you use our “Services”, which means any website, mobile website, application or service we offer, or when you communicate with us. For information about choices we offer under this Policy, please see “Your Choices” below. We encourage you to read this Policy carefully when using our Services or transacting business with us. Any questions regarding this Policy should be directed by email to privacy@SignUp.com.

Information we receive about you

We collect information about you when you create an account, use our Services and communicate with us. We also collect information, such as usage statistics, by using cookies, server logs and similar technologies. Some of it is personally identifying, some is not.

How we use the information we collect

We may use the information we collect about you to:

How we share the information we collect

We may share or disclose information provided by you or that we have collected about you or your SignUps on our Services as described in the Privacy Policy or with your consent.

We do not share your personal information with others except as indicated herein or when we inform you and give you an opportunity to opt out of having your personal information shared. Any third parties to whom we may disclose personal information may have their own privacy policies which describe how they use and disclose personal information. Those policies will govern use, handling and disclosure of your personal information once we have shared it with those third parties as described in this Policy. Please note that these entities or their servers may be located either inside or outside the United States. We will not be liable for any damages that may result from the misuse of your personal information by these companies.

Children's Privacy

SignUp.com does not knowingly collect personal information from children under the age of 13. Our Services are for a general audience and are not directed to nor intended for children under the age of 13. If you believe that a child under the age of 13 has provided personal information through our Services, please contact us at privacy@signup.com, and we will delete that information from our database.

Information Security

While no Internet or email transmission or electronic storage of information is ever fully secure or error free, we want you to feel confident using our services. We use industry-standard technologies when transferring and receiving personal and consumer data exchanged between SignUp.com and other companies. This Site has security measures and processes in place to protect the loss, misuse and alteration of the information under SignUp.com's control. Our servers are backed up regularly and protected by security systems, additionally, we use industry-standard SSL-encryption to protect data transmissions. Please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.

Your Choices

Policy Scope

Through our Services, you will be given an opportunity to access other third-party websites that do not operate under this Policy. For example, if you click on an advertisement in our Services, you may be taken to a website that we do not control. These third-party websites may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about your activities on those websites. SignUp.com is not responsible for the practices of these third parties, and we recommend that you consult the privacy statements of all third-party websites you visit to review how they use information collected from you.

Third-Party Advertising Companies

We use third-party advertising companies to serve ads when you visit our website and in our email. These companies may use information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please visit www.networkadvertising.org.

Notwithstanding any other provision, we partner with third parties that collect information across various channels, including offline and online, for purposes of delivering more relevant advertising to you or your business. Our partners use this information to recognize you across different channels and platforms, including but not limited to, computers, mobile devices, and Smart TVs, over time for advertising, analytics, attribution, and reporting purposes. We may share mobile device information with third parties for their own marketing purposes such as mobile device IDs. To learn more about interest-based advertising in general and to opt out, please visit https://www.aboutads.info/choices.

Transfer of information to the United States and other countries

SignUp.com is based in the United States and the information we collect is governed by U.S. law. This Privacy Policy applies when you are using or visiting SignUp.com Services globally. If you are using or visiting the Site from a country outside the United States, such as the UK or EU, you acknowledge and agree that Personal Data and other information may be transferred from your current location to the offices and servers of SignUp.com and its authorized third-party business vendors located globally, including in the United States, and processed globally. By accessing the Site, using our Services, or otherwise providing your information to SignUp.com, you consent to any transfer and processing in accordance with this Privacy Policy and you expressly waive the application of any laws of any territory other than the United States.


SignUp.com may create links to other websites. SignUp.com will make a reasonable effort to link only to sites that meet similar standards for maintaining each individual's right to privacy. However, many other sites that are not associated or authorized by SignUp.com may have links leading to SignUp.com's site. SignUp.com cannot control these links and SignUp.com is not responsible for any content appearing on these sites.

Revisions to this Policy

SignUp.com may change or amend this policy at any time. When we revise this Policy, we will notify you by posting the new Policy on the Services with the “Last Updated” legend at the top of this page. By continuing to use the Services following such changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Policy or any changes thereto, you may not continue using the Services.This Agreement may not be otherwise amended except in a writing that specifically refers to this Privacy Policy and is physically signed by both parties.


If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with SignUp.com, you can contact privacy@SignUp.com.

Additional Information for California Residents, Apple Mobile, and Google Play Users

This section provides information organized in accordance with the California Consumer Privacy Act (“CCPA”) for residents of California about how we handle certain personal information we collect.

For Apple Mobile, this refers to iOS apps installed from the App Store: https://apps.apple.com/tt/app/sign-up-by-signup-com/id672829281. For Google Play: https://play.google.com/store/apps/details?id=com.volunteerspot.mobile.

Categories of Personal Information. This Privacy Policy discloses the categories of personal information that we collect, use, and disclose in order to operate our business over the past 12 months.

Requests for Deletion, Opt Out, Copy and Right to Know Your Information. California consumers have the right to make the following requests, which we endeavor to honor from non-California residents as well:

You can submit a deletion, opt out, copy and right to know request by emailing us at privacy@signup.com or with the support page here (https://signuphelp.zendesk.com/hc/en-us/requests/new). You will need access to the email account associated with your account in order to verify your identity and complete this process. Account deletion removes all information and data associated with the account, including your SignUps, spots you have signed up for, and login information. Further access to signup.com will require registering again.

Non-Discrimination. SignUp will not discriminate against you, including by denying or providing a different level or quality of goods or services should you choose to exercise your options under the CCPA.

Your California Privacy Rights under California’s Shine-the-Light Law. California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the types of personal information disclosed to those parties. If you are a California resident and would like to request this information, please submit your request in an email to privacy@signup.com.

Contact Us

If you have any questions about our practices or this Privacy Policy, please contact us at privacy@signup.com.